1. The first place to check is on any receipt notice you may have received from the INS. On that form there may be an estimated time of how long it will take to process the type of paperwork you filed. You should usually wait until that estimated time has passed before inquiring further. INS officials and my office cannot check on any paperwork that is still within the normal processing time. If, however, you have a life or death emergency during this time that involves your INS paperwork, please contact my office as soon as possible to see if I can help.
2. If the normal processing time has passed, you may want to visit the INS office at 1 Poston Road, Suite 130, Parkshore Center in Charleston. Their telephone number is (843) 556-6089. You can visit Monday through Friday without an appointment between the hours of 8am and 2pm.
3. If you cannot visit the INS office or if you need more help after you talk to officials there, feel free to contact my District Offices. Also, if you have an emergency that is affected by your INS paperwork, do not hesitate to call.
Because of federal privacy laws, I will need your written permission to help you with your INS paperwork. To speed up this process, you may want to print out my Privacy Authorization Form and fax or mail it to one of my District Offices.
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